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Getting Started FAQ

What is getsimpleup.ca?

getsimpleup.ca is an AI-powered website builder. Describe what you want in plain text, and the AI creates it. Edit with natural language commands—no coding required.

How do I create my first website?

Log in to your workspace, type a description in the AI Prompt Builder (e.g., “Landing page for a coffee shop with hero, menu, and contact sections”), and click submit. The AI generates your website in 30-60 seconds. Click the website card to open and edit it.

How long does it take to create a website?

Initial generation takes 30-60 seconds. Basic customization takes 15-30 minutes. A fully polished website typically takes 1-2 hours.

Do I need coding skills?

No. Everything is done through natural language. Just describe what you want, and the AI handles the code.

Can I use my own domain?

Yes, on your plan and above. Connect your domain in the website’s Settings → Domains section.

What happens to my website if I cancel?

If you cancel, your website becomes inactive. Export your website before canceling to keep a copy.

Can I export my website?

Yes, on your plan and above. Export downloads a ZIP file with HTML, CSS, and images that you can host anywhere.

How do AI credits work?

Credits are consumed when AI performs tasks. There’s no fixed per-action price—usage scales with how much work the agent does and the task’s complexity, so a small edit costs much less than building a full page or website. Credits reset monthly on your billing date. You can purchase more anytime.

Is my data secure?

Yes. getsimpleup.ca uses industry-standard security including HTTPS encryption and secure data storage. Your data is never shared.

Can I collaborate with others?

Yes, on your plan and above. Invite team members with different roles (Admin, Editor, Viewer) to collaborate on your workspace.

What if I need help?

You have several options: this documentation, support via the user menu, the Slack community, or the “Hire an Expert” option for hands-on help.